Whitehat Inbound Marketing Agency Blog

Getting Started With Inbound PR

Written by Clwyd Probert | 12-01-2026

Inbound Marketing Strategy

Inbound marketing is a methodology that attracts customers by creating valuable content and tailored experiences rather than pushing interruptive advertisements. Whitehat SEO defines it as the practice of earning attention through content that genuinely helps your target audience solve problems—building trust before any sales conversation begins.

Getting Started with Inbound Marketing: The 2026 Playbook for B2B Growth

Inbound marketing attracts potential customers through valuable content and experiences rather than interrupting them with traditional advertising. According to research from HubSpot, inbound marketing costs 62% less per lead than outbound methods whilst delivering a 14.6% close rate compared to just 1.7% for outbound leads. Whitehat SEO's approach to inbound marketing helps B2B companies build predictable pipelines by reaching the 95% of buyers who aren't ready to purchase today—but will be tomorrow.

Key Takeaways

  • 95% of B2B buyers aren't in-market at any given time—inbound marketing builds awareness for when they are
  • The methodology has evolved from the Funnel to the Flywheel to HubSpot's new Loop framework for the AI era
  • Balance is crucial: B2B marketers should split budgets roughly 50/50 between brand building and sales activation
  • AI is transforming execution through content automation, personalisation at scale, and answer engine optimisation
  • Inbound delivers measurable ROI: 79% of companies with blogs report positive inbound marketing ROI

What is inbound marketing in the AI era?

The core principle remains unchanged since HubSpot popularised the term in 2006: help buyers on their terms, not yours. What has changed dramatically is how buyers discover and consume information. According to Gartner's 2025 B2B Buying Journey research, 75% of B2B buyers now prefer a rep-free buying experience, and 81% have already chosen a vendor before speaking to sales.

This shift means inbound marketing isn't optional—it's where your buyers live. The traditional approach of waiting for buyers to come to you is broken when 60% of Google searches end without a click, and AI assistants increasingly answer questions before prospects even visit your website.

The inbound methodology centres on three stages: Attract (bring the right people to your content through SEO, social media, and advertising), Engage (convert visitors into leads and nurture them with relevant content), and Delight (turn customers into promoters who drive referrals). For comprehensive guidance on implementing this approach, explore Whitehat SEO's inbound marketing services.

From Flywheel to Loop: How HubSpot's methodology evolved

HubSpot's marketing methodology has evolved through three distinct phases, each reflecting changes in buyer behaviour and technology. Understanding this evolution helps marketers apply the right framework for today's AI-driven landscape.

The Traditional Funnel (pre-2018)

The original model treated marketing as a linear process: awareness leads to consideration, which leads to decision. Marketers poured leads into the top and hoped enough survived to the bottom. This approach worked when buyers relied on salespeople for information.

The Flywheel (2018-2024)

HubSpot replaced the funnel with the Flywheel in 2018, placing the customer at the centre rather than treating them as an output. The three phases—Attract, Engage, Delight—create momentum where happy customers drive referrals and reduce the energy needed to acquire new ones. This model recognised that customer experience, not just acquisition, drives growth.

The Loop Framework (September 2025)

HubSpot's newest methodology, The Loop, addresses marketing in the AI era. As HubSpot CMO Kipp Bodnar explained: "The old funnel assumed customers would come to you... when 60% of searches never leave Google and AI is answering questions before prospects even click, that playbook is broken."

The Loop consists of four interconnected stages:

Stage Purpose Key Activities
Express Define brand identity and point of view Establish tone, messaging, and differentiation before AI involvement
Tailor Personalise at scale using AI Use unified customer data to deliver contextual experiences
Amplify Diversify across all channels Reach buyers on ChatGPT, Google AI, YouTube, Reddit—not just traditional search
Evolve Measure and optimise continuously Use AI-powered analytics for real-time strategy adjustments

The Loop doesn't replace the Flywheel—think of the Flywheel as the "why" (customer-centric growth) and Loop Marketing as the "how" (AI-era execution). For help implementing HubSpot's latest methodology, see Whitehat SEO's HubSpot onboarding services.

Why 95% of your prospects aren't ready to buy (and what to do about it)

The 95-5 rule, developed by the LinkedIn B2B Institute and Ehrenberg-Bass Institute, represents one of the most important insights for modern B2B marketers. The research reveals that only 5% of B2B buyers are actively in-market at any given time—the remaining 95% are potential future customers who aren't ready to purchase today.

This finding has profound implications for how Whitehat SEO approaches inbound marketing strategy. Consider the data:

  • 75% of companies only buy computers once every 4 years
  • 80% of companies change banking services once every 5 years
  • 96% of B2B marketers expected campaign results within 2 weeks—a fundamental misunderstanding of B2B buying cycles

The strategic implication is clear: stop obsessing over bottom-funnel conversion and invest in future demand. When you optimise only for the 5% currently buying, you ignore 95% of your future revenue.

Mental availability: being remembered when buyers are ready

The brand that gets remembered is the brand that gets bought. Marketing to the 95% builds "mental availability"—being thought of first when a buying situation arises. According to Byron Sharp's research at the Ehrenberg-Bass Institute, growth comes primarily from market penetration (reaching light buyers and non-customers) rather than loyalty programmes.

The brand vs activation balance for B2B

Research from Les Binet and Peter Field, adapted for B2B by the LinkedIn B2B Institute, suggests B2B marketers should split budgets roughly 50/50 between long-term brand building and short-term sales activation—different from the 60/40 split recommended for B2C.

The five principles of B2B growth from this research:

  1. Balance budgets 50/50 between brand building and sales activation
  2. Prioritise customer acquisition over loyalty strategies
  3. Invest in fame and share of mind—campaigns increasing mental availability are most effective
  4. Use emotion in B2B—emotional messaging outperforms rational messaging for long-term impact
  5. Focus on market penetration rather than increasing purchase frequency from existing customers

The five pillars of modern inbound strategy

Effective inbound marketing in 2026 rests on five interconnected pillars. Whitehat SEO's methodology ensures each pillar reinforces the others, creating a system that compounds results over time.

1. Define your ICP and buyer questions

Everything starts with understanding who you're trying to reach. Your Ideal Customer Profile (ICP) should specify company characteristics (size, industry, technology stack) and buyer personas within those companies. More importantly, document the questions your buyers ask at each stage of their journey.

According to 6sense research, 69% of the B2B purchase process happens before any buyer-seller engagement. This means your content must answer buyer questions comprehensively—before they ever contact you.

2. Build an attract engine with SEO-led content

Content is the fuel for inbound marketing, but not all content delivers equal value. The most effective approach combines traditional SEO with Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO) to ensure visibility in both traditional search results and AI-generated responses.

Topic clusters—pillar pages supported by related blog posts—drive approximately 30% more organic traffic than disconnected content strategies, according to HireGrowth research. Each cluster should target a core topic your business needs to own in search results. For expert guidance on SEO strategy, visit Whitehat SEO's SEO services page.

3. Convert visitors without "trap" offers

Conversion doesn't mean tricking visitors into giving up contact details. Modern inbound conversion focuses on providing genuine value in exchange for information. Effective conversion tools include:

  • ROI calculators that help buyers build business cases
  • Assessment tools that diagnose specific problems
  • Templates and frameworks buyers can immediately use
  • Educational email courses that deliver value over time

The key principle: the value exchanged should exceed the perceived cost of providing contact information.

4. Align sales and marketing for faster closes

Inbound marketing only works when sales teams are equipped to follow up effectively. Marketing-sales alignment requires shared definitions of qualified leads, documented handoff processes, and feedback loops that help marketing understand which content influences pipeline.

Companies with strong sales-marketing alignment achieve 24% faster revenue growth and 38% higher win rates. HubSpot's CRM enables this alignment through shared data, automatic lead scoring, and visibility into which marketing touches influenced closed deals. Learn more about implementing this alignment in Whitehat SEO's guide on how to align sales and marketing teams.

5. Delight customers to drive retention and referrals

The inbound methodology doesn't end at the sale. Delighted customers become promoters who reduce your cost of acquisition through referrals and case studies. According to HubSpot's 2024 State of Marketing report, 96% of marketers say personalisation leads to repeat business—making post-sale engagement essential for sustainable growth.

How AI is transforming inbound execution

Artificial intelligence has moved from experimental to essential in inbound marketing. HubSpot's 2025 research shows that 91% of marketing leaders report their teams use AI, with 35% using it specifically for content creation—the single most common application.

HubSpot's Breeze AI capabilities

Launched in September 2024, HubSpot's Breeze AI suite includes three components that transform how marketers execute inbound strategies:

  • Breeze Copilot: An AI companion for meeting preparation, content creation, and strategic analysis—embedded directly in HubSpot's interface
  • Breeze Agents: Automated specialists for content creation (blogs, landing pages, case studies), social media management, prospecting, and customer service
  • Breeze Intelligence: Data enrichment from 200+ million buyer profiles, buyer intent signals, and form shortening to reduce friction

HubSpot reports Breeze users generate 107% more leads and close 35% more deals, with positive ROI typically appearing within three months.

Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO)

Traditional SEO optimises for Google's ten blue links. AEO and GEO optimise for AI-generated responses from ChatGPT, Google's AI Overviews, Perplexity, and Claude. This requires structural changes to how content is created:

  • Direct answers in the first 40-60 words of each section
  • Question-based headings matching how people prompt AI
  • Standalone sections that make sense without surrounding context (AI extracts passages independently)
  • Statistics with source attribution—pages with 19+ data points receive nearly double the AI citations

For a deeper exploration of these emerging optimisation strategies, read Whitehat SEO's comprehensive guide: From SEO to AIO: The Evolution of Search Optimisation.

Measuring inbound success: KPIs that actually matter

Inbound marketing measurement requires balancing leading indicators (early signals of future success) with lagging indicators (actual business outcomes). Whitehat SEO recommends tracking metrics across three horizons:

Attract stage metrics

  • Organic traffic growth: Month-over-month increase in non-branded search traffic
  • Keyword rankings: Positions for target terms, especially striking-distance keywords (positions 4-20)
  • AI visibility: Brand mentions in AI-generated responses for target queries
  • Content engagement: Time on page, scroll depth, and pages per session

Engage stage metrics

  • Conversion rate: Percentage of visitors who become leads
  • Lead quality score: How well leads match your ICP criteria
  • Marketing Qualified Leads (MQLs): Leads that meet engagement thresholds
  • Cost per lead: Total marketing spend divided by leads generated

Convert and revenue metrics

  • MQL to SQL conversion rate: How effectively marketing leads become sales-accepted opportunities
  • Sales cycle length: Days from first touch to closed deal
  • Customer acquisition cost (CAC): Total cost to acquire a new customer
  • Marketing-attributed revenue: Revenue from deals where marketing influenced the buyer journey

Only 52% of CMOs successfully prove marketing ROI to leadership, according to Gartner. Using HubSpot's attribution reporting helps connect marketing activities to revenue outcomes. For a comprehensive assessment of your current marketing performance, explore Whitehat SEO's website audit services.

Frequently asked questions about inbound marketing

How long does inbound marketing take to show results?

Inbound marketing typically shows measurable traffic and lead generation improvements within 3-6 months. However, significant pipeline impact usually requires 6-12 months of consistent execution. B2B companies with longer sales cycles should expect brand-building effects to compound over 12-18 months. Whitehat SEO's clients typically see initial keyword ranking improvements within 60-90 days.

What budget should we allocate to inbound marketing?

Gartner's 2025 CMO Spend Survey indicates average marketing budgets sit at 7.7% of company revenue. For inbound-focused B2B companies, allocate 40-60% of that marketing budget to content creation, SEO, and marketing automation. New businesses may need to weight more heavily toward performance (65/35), whilst established market leaders can invest more in brand building (up to 70/30).

Is inbound marketing still effective with AI search changing everything?

Inbound marketing is more important than ever, but tactics must evolve. With 60% of Google searches ending without a click, your content must be structured for AI citation and answer engine visibility—not just traditional rankings. Companies that adapt their content for AI search engines are seeing 4.4× more valuable visitors than traditional search, according to Backlinko research.

Do we need HubSpot to do inbound marketing effectively?

You don't need HubSpot to practise inbound marketing, but an integrated platform dramatically improves execution and measurement. HubSpot combines CRM, marketing automation, content management, and analytics in one system—reducing the integration complexity that often derails inbound programmes. Whitehat SEO recommends HubSpot for companies ready to scale inbound efforts beyond basic content marketing.

What's the difference between inbound marketing and content marketing?

Content marketing is a tactic; inbound marketing is a methodology. Content marketing focuses specifically on creating and distributing valuable content. Inbound marketing encompasses content but also includes SEO, conversion optimisation, lead nurturing, sales alignment, and customer delight. Think of content marketing as an essential component of inbound, not a synonym for it.

Getting started with inbound marketing: your next steps

Implementing inbound marketing doesn't require transforming everything overnight. Whitehat SEO recommends starting with these foundational steps:

  1. Audit your current state: Understand where traffic currently comes from, which content performs, and where leads drop off. Identify your striking-distance keywords (positions 4-20) for quick wins.
  2. Document your ICP and buyer questions: Interview existing customers and sales teams to build a comprehensive picture of who you're trying to reach and what questions they ask.
  3. Build one content cluster: Select your most important topic and create a pillar page plus 5-10 supporting blog posts. Interlink thoroughly and optimise for both traditional SEO and AI visibility.
  4. Create one conversion path: Build a valuable asset (calculator, template, assessment) and the landing page, thank you page, and email sequence to nurture leads who download it.
  5. Establish measurement: Set up analytics and reporting before launching campaigns. You can't optimise what you don't measure.

Ready to build your inbound marketing engine?

Whitehat SEO helps B2B companies transform from random acts of marketing to predictable pipeline generation. As a HubSpot Diamond Solutions Partner running the world's largest HubSpot User Group, we bring both strategic expertise and hands-on implementation experience.

Speak to our team

References and further reading

  1. HubSpot. "What Is Inbound Marketing?" https://www.hubspot.com/inbound-marketing
  2. LinkedIn B2B Institute. "The 95-5 Rule." https://business.linkedin.com/marketing-solutions/b2b-institute/b2b-research/trends/95-5-rule
  3. Gartner. "B2B Buying Journey." https://www.gartner.com/en/sales/insights/b2b-buying-journey
  4. Content Marketing Institute. "B2B Content Marketing Research 2024." https://contentmarketinginstitute.com/articles/b2b-content-marketing-trends-research
  5. HubSpot. "2024 State of Marketing Report." https://offers.hubspot.com/state-of-marketing
  6. LinkedIn. "The Long and Short of B2B Marketing." https://www.linkedin.com/business/marketing/blog/linkedin-ads/the-long-and-the-short-of-it-for-b2b-marketing
  7. HubSpot Academy. "Inbound Marketing Certification." https://academy.hubspot.com/courses/inbound-marketing
  8. Marketing Week. "The 95:5 Rule." https://www.marketingweek.com/peter-weinberg-jon-lombardo-95-5-rule/

About Whitehat SEO

Whitehat SEO is a London-based HubSpot Diamond Solutions Partner and full-service inbound marketing agency. Founded in 2011, we help B2B companies build predictable pipelines through strategic SEO, content marketing, and HubSpot implementation. We run the world's largest HubSpot User Group and are committed to ethical, results-driven marketing.